Send, track, and certify your postal and electronic communications from a single platform.
Certified Postal Mail
Certified EmailCaseMail helps you send, track, and certify postal mail and email. Send Certified Postal Mail online through CaseMail or send Certified Email directly from Outlook or Gmail. Keep the communication connected to its related records, certificates, and history.
Choose Your Service
CaseMail keeps Certified Postal Mail and Certified Email distinct while giving both services a simple path from communication to documented record.
Upload the document and recipient information, choose the USPS mailing service, and submit the mailing online. CaseMail handles mailing preparation and keeps the document, mailing history, tracking events, delivery-status information, and related certificates connected.
Send Certified Email directly from Outlook or Gmail. Compose in the account you already use and activate CaseMail when you want to send it as Certified Email. You can also certify important sent or received correspondence later, keeping its Certificate of Correspondence and certification history connected.
The starting point and record details differ between Postal Mail and Certified Email, but the customer journey follows the same three simple ideas.
Send postal mail online through CaseMail or send Certified Email directly from Outlook or Gmail.
Follow USPS tracking and delivery-status information for postal mail, or email activity for Certified Email.
Keep the associated certificate and record connected to the communication.
CaseMail keeps the communication, its history, and the associated certificate or certified record connected in one CaseMail record.
Postal Mail and Certified Email do not use identical tracking, certificate, or verification behavior. Their dedicated service pages explain the service-specific details.
Submit postal mail online for preparation and USPS delivery, or send Certified Email directly from Outlook or Gmail. Here’s how each service works.
Add the document and recipient information.
Choose the mailing service and submit the mailing online.
CaseMail handles the downstream print-and-mail preparation.
Follow USPS tracking events and delivery-status information.
Certificates of Mailing & Delivery remain connected to the mailing record.
Compose in Outlook or Gmail and activate CaseMail to send Certified Email.
Follow activity associated with your Certified Email.
Create a Certificate of Correspondence when you need a documented record, including for important email already sent or received.
Recertify as the conversation develops, keeping prior certification history connected.
The record differs by service, but CaseMail keeps the communication connected to the information and certificates created around it.
Explore the records created for postal mail and email, and where you can manage or preserve them.
See how CaseMail documents mailing and delivery while keeping certificates connected to the mailed document.
Explore Certificates of Mailing Explore Certificates of DeliverySee how CaseMail records can be organized for retrieval, review, and long-term verification.
Explore RecordsKeep certified correspondence and its certification history connected as the conversation develops through user-driven recertification.
Explore deeper email evidence preservation, review, and supporting communication history.
Explore the ArchiveOrganizations use CaseMail when important postal or electronic communications need to be sent, tracked, certified, and documented.
Send creditor notices and keep related mailing and delivery records connected.
Keep customer, vendor, and operational communications connected to their records.
Organize time-sensitive notices and related mailing and delivery documentation.
Short answers to the questions that come up when choosing between Certified Postal Mail and Certified Email.
CaseMail is a platform for Certified Postal Mail and Certified Email that helps keep the communication, related activity, certificates, and records connected.
Yes. Upload the document and recipient information, choose the USPS mailing service, and submit the mailing online. CaseMail handles the downstream mailing preparation.
Send Certified Email directly from Outlook or Gmail. Compose the email in the account you already use and activate CaseMail when you want to send it as Certified Email.
Yes. You can certify important correspondence after you receive it, even if it was not originally sent as Certified Email. CaseMail creates a Certificate of Correspondence to document the selected correspondence.
No. USPS remains the postal carrier for CaseMail postal mailings. CaseMail provides the online process for preparing the mailing and keeping the related mailing and certificate records connected.
For postal mail, CaseMail displays USPS tracking events and delivery-status information. For Certified Email, the record can include communication and certification activity associated with the conversation.
For postal mail, CaseMail documents mailing and delivery through Certificates of Mailing & Delivery. For Certified Email, CaseMail creates a Certificate of Correspondence documenting the selected correspondence, with its certification history kept connected.
A CaseMail ID is the unique identifier assigned to a mailed document. It connects the document to its mailing record, including mailing history, tracking and delivery information, and related CaseMail certificates.
You can access certificates and related records through your CaseMail account. Records Management organizes postal mailing records, while the Digital Evidence Archive preserves supporting Certified Email evidence.
Find the tools and information you need to send important communications and keep the supporting records organized.
Send physical USPS mail online and maintain mailing and delivery records.
Explore Certified Postal Mail Email
Send Certified Email from Outlook or Gmail, or certify important correspondence already sent or received.
Explore Certified Email CertificatesDocument what was mailed and when USPS accepted it, with the certificate connected to the mailed document.
Explore Certificates of Mailing → CertificatesKeep USPS proof of delivery connected to the mailed document and its CaseMail record.
Explore Certificates of Delivery → ToolEstimate the cost of your next CaseMail postal mailing.
Open Cost EstimatorStart with Certified Postal Mail or Certified Email, then create or sign in to your CaseMail account.
