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CaseMail Solutions

Certified communications for workflows that need proof.

Find the CaseMail path that fits how your organization communicates. Start with the workflow or industry need, choose Certified Postal Mail or Certified Email, and connect to the certificates, verification, and records that support the communication.

What are CaseMail solutions?

CaseMail solutions help organizations choose Certified Postal Mail or Certified Email for important communications and connect those communications to supporting certificates and records. Explore the industry and use-case options below to find the information relevant to your needs.

Choose Your Service

Choose Certified Postal Mail or Certified Email.

Choose postal mail for physical delivery or Certified Email for electronic correspondence.

Physical Delivery

Certified Postal Mail

Use CaseMail when the communication needs to be physically mailed through a USPS mailing process without managing the printing and mailing process yourself.

  • Upload documents and initiate mailing online
  • Return to mailing and delivery-status information
  • Keep certificate and mailing records connected to the transaction
Explore Certified Postal Mail
Electronic Delivery

Certified Email

Send Certified Email directly from Outlook or Gmail.

Use CaseMail when the communication is electronic and the workflow needs a certified record of the correspondence, related activity, and supporting message history.

  • Send or certify electronic correspondence
  • Preserve related messages, attachments, and activity
  • Connect the communication to certificate and archive records
Explore Certified Email
Evidence, Certificates & Records

Keep the communication connected to its records.

Explore how CaseMail certificates, verification, and records support the communications you send and receive.

Start with How CaseMail Works

Certificates of Mailing & Delivery

Understand the certificate terminology and the mailing or delivery information documented by CaseMail certificate records.

Explore Certificates

Certificate of Correspondence

Explore the certified email record and how CaseMail’s Live Certificate technology keeps it connected to the conversation as you recertify.

Explore Certificate of Correspondence

Digital Evidence Archive

Learn how Certified Email correspondence, related events, attachments, and certificate information can be organized in the evidence archive.

Explore the Archive

Records Management

See how CaseMail keeps communication records, history, and related certificate information organized for later retrieval.

Explore Records Management
Not Sure Where to Start?

See how CaseMail works.

How CaseMail Works explains the common Send → Track → Certify story, then helps you decide whether Certified Postal Mail or Certified Email is the right next step.

How CaseMail Works
Solutions FAQ

Quick answers before you choose a path.

Choose a service based on how you need to send your communication and the records you need to keep.

What industries use CaseMail?

CaseMail supports important postal and electronic communication workflows used by legal, court and bankruptcy, business, compliance, construction, government, and other organizations. The exact CaseMail service depends on whether the communication needs to be sent by postal mail or certified email.

Can CaseMail be used for both Postal Mail and Email?

Yes. CaseMail provides Certified Postal Mail and Certified Email as separate communication services.

What is the difference between a CaseMail solution and a service?

A solution describes the business workflow or audience need, such as legal communications or construction notices. A service explains the CaseMail product workflow used to send and document the communication, such as Certified Postal Mail or Certified Email.

How do I know whether I need Certified Postal Mail or Certified Email?

Start with how the recipient needs to receive the communication. Use the Certified Postal Mail page for physical mailing workflows and the Certified Email page for certified electronic correspondence. If you still are not sure, begin with How CaseMail Works.

Find Your Next Step

Choose the CaseMail service that fits your communication.

Explore Certified Postal Mail or Certified Email, or see How CaseMail Works to choose your next step.